Please fill out the information below. Once your warranty request is received, a warranty representative will contact you within 3 business days or less to discuss the resolution to your warranty items.

- They should get an email response from the Cole West Warranty team sometimes within two business days, or the following Monday for items received on the weekend.

- The email response will ask them to select from possible dates and times for a Cole West representative to come to their home and evaluate the item.

- If they have not received a response, they should check their spam and/or junk folders.

Download Our Warranty Booklet