WARRANTY​

WARRANTY

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what to expect after You submit your service request

01

Step One

- They should get an email response from the Cole West Warranty team sometimes within two business days, or the following Monday for items received on the weekend.

02

Step Two

- The email response will ask them to select from possible dates and times for a Cole West representative to come to their home and evaluate the item.

03

Step Three

- If they have not received a response, they should check their spam and/or junk folders.

Download Our Warranty Booklet