Ready to begin the warranty process? Simply fill out the form below to get started.

what to expect after You submit your service request


Step One

Expect to receive an email response from the Cole West Warranty team within two business days, or by the following Monday for items received over the weekend. We're committed to promptly addressing your needs and ensuring your satisfaction.


Step Two

We will schedule a convenient time for a warranty representative to visit your home and conduct a thorough evaluation. Your peace of mind is our priority, and we look forward to providing you with the best possible experience.


Step Three

After assessing the needs of your warranty claim, our dedicated team will swiftly initiate the necessary steps to address and fix the repair. Rest assured, we'll handle the process efficiently and with the utmost care to ensure your home is restored to perfection.

Download Our Warranty Booklet